QuantvexLegal
Terms of service
1. Who we are
Quantvex is a trading name of [company legal name], a company registered in England and Wales (company number [number]), registered office [address]. You can reach us on Telegram or at [support email address].
These terms apply when you download Astra, use the free plan or buy a licence. By doing any of those you agree to them. If you buy as a consumer, nothing here takes away your statutory rights.
2. Your licence
Astra is licensed to you, not sold. While your licence is active we grant you a personal, non-transferable right to install and use Astra on your own computers for your own trading.
- Each licence key is for one user. Don't share, resell or publish it.
- Don't copy, decompile, modify or redistribute the software, except where the law allows it.
- The Expert Advisors that Astra builds for you are yours to run on your own accounts.
3. Plans, prices and billing
Prices are shown in pounds sterling on our pricing page. Payments are processed by Stripe; we never see or store your card details.
- 1, 3, 6 and 12-month licences are subscriptions. They renew automatically at the end of each term, at the price you signed up at, until you cancel.
- Lifetime licences are a single payment and don't renew.
- Free plan: no payment needed, with the limits shown on the pricing page.
If we change a subscription price, we'll tell you at least 30 days before it applies to your next renewal, and you can cancel before then.
We send your licence key to the email address you use at checkout after your payment is confirmed. If it hasn't arrived, contact us.
4. Cancelling and refunds
You can cancel a subscription any time from the Manage subscription page or your account. Cancelling stops future renewals; your licence keeps working until the end of the period you've paid for. Refunds are covered by our refund policy.
5. Using Astra
- You're responsible for your MetaTrader accounts, your broker and the settings you choose.
- Some features need an internet connection and our servers. We aim to keep them available but can't promise uninterrupted service.
- If you opt in to sharing with Vega, anonymised test outcomes are pooled. You can switch this off in Settings.
- Don't use Astra to break the law or your broker's or prop firm's rules.
6. Trading risk
Astra is a tool for building and testing trading strategies. It is not financial advice and we are not a regulated financial adviser. Backtests and simulations are not live results: live trading can perform worse than any test, and you can lose money, including more than you deposit with leveraged products. Prop-firm mode helps you stay inside a firm's limits but never guarantees passing a challenge. Every trading decision is yours.
7. Our liability
Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited by law. Subject to that, we aren't liable for trading losses, lost profits or indirect losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.
If Astra is faulty, you have rights under the Consumer Rights Act 2015, including a repair or replacement and, in some cases, a refund.
8. General
- We may update these terms. If a change materially affects you, we'll tell you before it takes effect.
- We can suspend a licence that's being shared or misused.
- These terms are governed by the law of England and Wales. If you're a consumer living elsewhere in the UK, you can also bring proceedings in your home courts.